AI+ Microsoft 365 Copilot HR Specialty™

AI-Driven HR Transformation: Learn how to leverage Microsoft 365 Copilot across HR functions—from recruitment and onboarding to performance management, enhancing efficiency, accuracy, and decision-making.
Managing AI-Enabled HR Operations: Develop the ability to oversee AI-powered HR workflows, including automated recruitment pipelines, performance review summarization, and workforce planning for improved organizational outcomes.
Seamless Copilot Integration in HR Systems: Understand how to integrate Copilot with tools like HRIS, Microsoft Teams, Power BI, and Microsoft Graph to streamline HR operations and enable secure, data-driven processes.
Leading Intelligent HR Workflows & Communication: Gain expertise in managing HR communications, drafting policies, automating meetings, and ensuring consistent, compliant, and empathetic employee interactions using AI assistance.
Future-Ready HR with AI & Automation: Stay ahead by utilizing predictive analytics, AI agents, and prompt engineering to build agile, scalable, and employee-centric HR ecosystems powered by responsible AI.

At a Glance: Course + Exam Overview

Category	AI Professional AI Specialization All Courses English
Program Name	AI+ Microsoft 365 Copilot HR Specialty™
Prerequisites	Basic understanding of HR processes: Familiarity with HR functions and workflows. Microsoft 365 proficiency: Comfortable using Microsoft 365 apps like Outlook and Teams. Introductory knowledge of AI concepts: Basic understanding of AI and automation principles. Experience with HR software: Prior experience using HR management systems. Analytical mindset: Ability to interpret and analyze HR data effectively.
Exam Format	50 questions, 70% passing, 90 minutes

What You'll Learn

AI-Powered HR Strategy Development
Formulate targeted AI strategies for HR functions, identifying opportunities to integrate Microsoft 365 Copilot across recruitment, onboarding, and employee management.
Data-Driven HR Decision-Making
Master the use of HR analytics and Copilot insights to make informed decisions, optimize workforce planning, and improve employee outcomes.
AI-Enabled HR Operations Management
Gain practical skills in managing AI-powered HR workflows—from automating documentation and communication to integrating Copilot within daily HR operations.
AI Integration for HR Transformation
Learn how to embed AI into core HR functions, enhancing efficiency, innovation, and scalability across talent management, employee engagement, and organizational processes.

Certification Modules

Module 1: Foundations of AI & Microsoft 365 Copilot in HR

1.1 The Rise of AI in HR
1.2 Meet Microsoft 365 Copilot for HR
1.3 Copilot & Microsoft Graph: Secure Data Use
1.4 Introduction to Ethical AI in HR
1.5 Case Study: BrightPath HR
1.6 Hands-on Exercise

Module 2: Core Copilot Skills for Everyday HR

2.1 What is Microsoft 365 Copilot?
2.2 Creating Job Descriptions with Copilot
2.3 Drafting Offer Letters & HR Communications
2.4 Onboarding Kits & Welcome Messages
2.5 Handling Sensitive HR Communications
2.6 Human Review Checklist
2.7 Case Study: CareersFirst
2.8 Hands-on Exercise

Module 3: Advanced Copilot Applications in Strategic HR

3.1 Automating the Recruitment Pipeline
3.2 Summarizing Performance Reviews
3.3 HR Meeting Automation with Teams
3.4 Survey Design & Engagement Insights
3.5 Workforce Planning with AI
3.6 Integrating Copilot Analytics with Power BI
3.7 Case Study: TalentBridge
3.8 Hands-on Exercise

Module 4: Designing HR Agents with Copilot Studio

4.1 What is Copilot Studio?
4.2 Agent Use Cases in HR
4.3 Building an HR Helpdesk Agent
4.4 Creating a Recruitment FAQ Agent
4.5 Case Study: GrowMore Inc.
4.6 Hands-on Exercise

Module 5: Optimizing Prompts & Integrating Copilot with HR Systems

5.1 Advanced Prompt Crafting for HR
5.2 HRIS Integration with Copilot
5.3 Case Study: WorkWell
5.4 Hands-on Exercise

Module 6: Responsible AI with Copilot — Policy, Safety & Trust

6.1 Principles in Practice
6.2 Data Protection & Compliance
6.3 Bias, Hallucination & Human Oversight
6.4 Operationalizing Responsible AI

Module 7: Capstone — End-to-End HR with Copilot

7.1 Project Overview and Objectives
7.2 Step-by-Step Guide
7.3 Key Takeaways and Outcomes
7.4 Conclusion
7.5 Open-Ended Projects

Industry Opportunities

AI-Powered HR Operations Specialist
Use Microsoft 365 Copilot to automate HR workflows such as onboarding, document creation, and employee query management—improving efficiency, accuracy, and overall HR service delivery.
Talent Acquisition & Recruitment Analyst (AI-Enabled)
Leverage AI tools for resume screening, interview scheduling, candidate communication, and hiring insights to streamline recruitment processes and enhance candidate experience.
HR Analytics & Workforce Planning Manager
Utilize Copilot and Power BI to analyze HR data, forecast workforce needs, track performance trends, and support data-driven decision-making across the employee lifecycle.
Employee Experience & Engagement Manager
Apply AI to design surveys, analyze feedback, automate communication, and improve employee engagement strategies—creating a more responsive and people-centric workplace.
HR Technology & AI Integration Specialist
Oversee the integration of Microsoft 365 Copilot with HR systems like HRIS and collaboration tools, ensuring seamless automation, data security, and scalable AI adoption across HR functions.

Frequently Asked Questions

Yes. The course is built around practical HR use cases such as recruitment automation, onboarding, performance management, employee communication, and HR analytics, making the learning directly applicable to real workplace environments.

This course is tailored specifically for HR, not generic AI theory. It focuses on how Microsoft 365 Copilot integrates into HR workflows like hiring, employee engagement, documentation, and workforce planning—making it highly relevant for HR professionals.

You’ll work on HR-focused applications such as AI-driven recruitment pipelines, onboarding automation, performance review summarization, employee engagement surveys, and building HR agents. The capstone project focuses on solving a real-world HR challenge using Copilot tools.

The program blends foundational concepts with case studies, guided exercises, and hands-on activities across modules. It emphasizes applying Copilot in real HR scenarios, ensuring learners gain practical, job-ready skills rather than just theoretical knowledge.

It equips professionals with AI-driven HR skills such as automation, analytics, and intelligent workforce management. This helps learners stay competitive, improve efficiency, and lead digital transformation as HR evolves with AI and automation.

Prerequisites

Basic understanding of HR processes: Familiarity with HR functions and workflows.
Microsoft 365 proficiency: Comfortable using Microsoft 365 apps like Outlook and Teams.
Introductory knowledge of AI concepts: Basic understanding of AI and automation principles.
Experience with HR software: Prior experience using HR management systems.
Analytical mindset: Ability to interpret and analyze HR data effectively.

Exam Details

Duration

90 minutes

Passing Score

70%

Format

50 multiple-choice/multiple-response questions

Exam Blueprint

Foundations of AI & Microsoft 365 Copilot in HR	10%
Core Copilot Skills for Everyday HR	15%
Advanced Copilot Applications in Strategic HR	15%
Designing HR Agents with Copilot Studio	15%
Optimizing Prompts & Integrating Copilot with HR Systems	15%
Responsible AI with Copilot —Policy, Safety & Trust	15%
Capstone —End-to-End HR with Copilot	15%